View Issue Details

IDProjectCategoryView StatusLast Update
0000994SpeedFanS.M.A.R.T.public2007-10-06 21:33
Reporterwdadli1 Assigned Toalfredo  
PrioritynormalSeverityminorReproducibilityalways
Status acknowledgedResolutionopen 
Summary0000994: Maxtor OneTouch III not showing any info
DescriptionMy 203 GB Maxtor OneTouch III drive is not showing any information on the S.M.A.R.T. tab. Is this because it's not on the hard drive list? If not, how do I get it added to the list?
Great software tool, by the way!
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Activities

wdadli1

2007-10-06 18:37

reporter   ~0003020

Sorry, the subject should read OneTouch III.

alfredo

2007-10-06 19:19

manager   ~0003021

If you are running SpeedFan AS ADMIN then it's the driver that is not handling the relevant request. There is little I can do. Try to update the driver.

tomh

2007-10-06 21:33

reporter   ~0003022

Last edited: 2007-10-06 21:36

Maxtor OneTouch drives are external ones, connected trough USB2.0 or FireWire.
SpeedFan (and other SMART displaying sofware) does not capable to get SMART info from USB/FW connected hard disks.

Issue History

Date Modified Username Field Change
2007-10-06 18:36 wdadli1 New Issue
2007-10-06 18:36 wdadli1 Status new => assigned
2007-10-06 18:36 wdadli1 Assigned To => alfredo
2007-10-06 18:37 wdadli1 Note Added: 0003020
2007-10-06 19:19 alfredo Note Added: 0003021
2007-10-06 19:19 alfredo Status assigned => acknowledged
2007-10-06 19:19 alfredo Summary Maxtor OneTouch II not showing any info => Maxtor OneTouch III not showing any info
2007-10-06 21:33 tomh Note Added: 0003022
2007-10-06 21:36 tomh Note Edited: 0003022