View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0002140 | SpeedFan | Other | public | 2013-06-28 22:22 | 2013-06-30 13:53 |
| Reporter | peterkeb | Assigned To | alfredo | ||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | assigned | Resolution | open | ||
| Platform | Intel | OS | Windows | OS Version | 7 |
| Product Version | 4.49 | ||||
| Summary | 0002140: Seagate backup plus disconnected when staring speedfan | ||||
| Description | Fault summary : - In my system, I have an external Seagate backup plus drive (2TB) connected to a USB3 port - It works well before speedfan is started - A few seconds after I start speedfan, the drive disappears in my computer and I got a warning saying “USB device not recognized” - When I power cycle the drive, The Seagate backup plus drive keeps working well, until I shutdown Speedfan and start it up again. Then the drive disappears again (fully reproducible). - I do not saw this issue with a 1TB WD passport connected to the same USB 3.0 port | ||||
| Steps To Reproduce | - stop speedfan - connect Seagate backup plus drive (2TB) [it works as expected] - start speedfan : after a few seconds the drive is not reported any more as external drive with error report : “USB device not recognized” | ||||
| Tags | No tags attached. | ||||
| Motherboard Model | Z77A-G45 | ||||
| Video Card Model | ASUS directcu 670 | ||||
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OS details : I am using Windows 7 64 bit edition Suggestion : is it possible to add a configuration setting to disable external (USB) HD scan ? |
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Thanks for feedback, solves my problem ! |
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To be complete : solved by reply on 0002069 (use option /NOSMARTSCAN) |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2013-06-28 22:22 | peterkeb | New Issue | |
| 2013-06-28 22:22 | peterkeb | Status | new => assigned |
| 2013-06-28 22:22 | peterkeb | Assigned To | => alfredo |
| 2013-06-29 07:10 | peterkeb | Note Added: 0007253 | |
| 2013-06-29 07:13 | peterkeb | File Added: Config files.zip | |
| 2013-06-30 13:23 | peterkeb | Note Added: 0007255 | |
| 2013-06-30 13:53 | peterkeb | Note Added: 0007256 |
