View Issue Details

IDProjectCategoryView StatusLast Update
0001890SpeedFanHardware supportpublic2019-03-29 07:14
Reporterjohnmercedes Assigned Toalfredo  
PriorityhighSeverityblockReproducibilityalways
Status acknowledgedResolutionopen 
PlatformWindowsOS7OS Versionx64
Product Version4.44 
Summary0001890: Adaptec Raid Controller Card (1430-SA) makes Speedfan block the system
DescriptionWhen starting Speedfan, the system becomes unresponsive during the hardware detection. The controller card has an I2C interface, so maybe that causes the hang-up. The system runs off of the HDDs attached to the controller card - maybe that plays a role in it, too.
Everything worked fine before the addition of the controller card. It is a PCIe x4 card and plugged into the second PCIe x16 Slot of the mainboard.

Probably unrelated: Together with the addition of the controller card I added 8GB of memory for a total of 16GB.
TagsNo tags attached.
Motherboard ModelAsus P8P67 (Revision 3)
Video Card Model

Activities

alfredo

2011-10-19 14:06

manager   ~0006584

There are some other reports here about Adaptec RAID controllers. Did you have a look at them to see if your same issue was already discussed?
It would be interesting if you could upload here (there is a button for this) DEBUG.NFO file from SpeedFan.exe directory.

johnmercedes

2011-10-20 13:14

reporter   ~0006585

i had a look at the other issues and tried every switch that was mentioned (nosmartscan nouguruscan nosmbscan nosuperio noscsiscan and nogiveio) and the system still freezes on speedfan startup. i had the program folder open while only trying the nosmartscan switch at first and could see the debug.nfo appearing, although i couldn't click on it - but when i rebooted the system, the file was gone. after using all the switches at the second time, the file is still there after a reboot, but only containing 626 bytes of binary zeroes.

i should say, that the mainboard (asus p8p67 rev 3.0) seems to have a hardware defect that just so happened to show itself now by suddenly driving all chassis-fans at 100%, which the asus software "fan xpert" can't change, not even the bios settings make any difference anymore (i tried a bios update and clearing the rtc-ram). so for now the mainboard goes back to the manufacturer.

alfredo

2011-10-20 13:21

manager   ~0006586

The

/NOSMBSCAN /NOPCISCAN /NOSMARTSCAN /NOSCSISCAN

combination basically leaves very few things accessible to SpeedFan. If the disc where SpeedFan is stored is connected to the Adaptec controller then it makes sense that DEBUG.NFO file is unreadable. Consider that if you install SpeedFan normally, copy speedfan.exe (even the beta) to any temporary directory and execute speedfan.exe from that directory, DEBUG.NFO file will be stored in that temporary directory.

johnmercedes

2011-10-20 14:01

reporter  

debug.nfo (46,902 bytes)

johnmercedes

2011-10-20 14:05

reporter   ~0006587

i downloaded the 4.45 beta 4 (i thought maybe i should have a try with that) and ran it from an sd-card. the startup process went much further, although the system chugged almost all the way and finally froze. i uploaded the debug.nfo.

alfredo

2011-10-25 10:51

manager   ~0006609

DEBUG.NFO confirms that it is not a SMBus issue.
Did you run SpeedFan with any command line parameter?

johnmercedes

2011-10-25 11:50

reporter   ~0006612

as far as i remember, i ran it without any parameters and later tried some of the switches, which produced the same result. for now i am waiting for a motherboard replacement. maybe it was a hardware fault after all. i'll let you know, when i have had speedfun run on the new motherboard.
on a side note: i'm currently making my own fan-controller with an arduino-board and some thin-film temperature sensors. but i would still like speedfan to run as a sensor-monitor, so i'm still up for bug-tracking.

johnmercedes

2011-11-04 21:59

reporter  

debug_2011-11-04.nfo (8,899 bytes)

johnmercedes

2011-11-04 22:00

reporter   ~0006658

Last edited: 2011-11-04 22:03

new motherboard, same problem. speedfan makes the system hang. i uploaded the debug.nfo from the sd-card off of which speedfan ran. please tell me, if you want me to try out any switches.

alfredo

2011-11-05 00:13

manager   ~0006659

Please, run

speedfan.exe /NOSMARTSCAN /NOSCSISCAN /NOPCISCAN /NOSMBSCAN /NOADVSMARTSCAN

johnmercedes

2011-11-05 00:56

reporter  

debug_2011-11-05.nfo (10,959 bytes)

johnmercedes

2011-11-05 01:01

reporter   ~0006660

running speedfan with the switches produced the same result (system hang). see debug_2011-11-05.nfo

alfredo

2011-11-05 08:49

manager   ~0006661

Please, add

/NOARECASCAN /NOSUPERIO

to the list of command line parameters.

johnmercedes

2011-11-05 09:07

reporter  

debug_2011-11-05_2.nfo (11,061 bytes)

johnmercedes

2011-11-05 09:08

reporter   ~0006662

Last edited: 2011-11-05 09:18

did so. same result. debug.nfo uploaded.

also, maybe i should note that before speedfan comes to a halt (the last status line more or less corresponds to the last lines in the debug.nfo - i don't know if there's any delay in the output) the system already seems to be affected but not quite hung, like a half-second freeze (mouse cursor doesn't move), then everything seemingly back to normal, and after a second or so speedfan isn't responding and the system runs off of left-over resources in memory (mouse cursor movable but not much happening...).

alfredo

2011-11-05 09:38

manager   ~0006663

Add /NO3WARESCAN

alfredo

2011-11-05 09:40

manager   ~0006664

I am sorry for all these tests. This is the first time that such a long series of switches doesn't work.

johnmercedes

2011-11-05 09:52

reporter  

debug_2011-11-05_3.nfo (93,154 bytes)

johnmercedes

2011-11-05 09:53

reporter   ~0006665

Last edited: 2011-11-05 09:57

this time it got considerably further, but still froze the system. see the nfo.

i'll be up for testing again this evening.

alfredo

2011-11-05 10:45

manager   ~0006666

Add /NOACPISCAN

johnmercedes

2011-11-05 17:36

reporter  

debug_2011-11-05_4.nfo (11,817 bytes)

johnmercedes

2011-11-05 17:39

reporter   ~0006668

new nfo uploaded.

alfredo

2011-11-05 19:28

manager   ~0006669

Add /NOATK0110SCAN

johnmercedes

2011-11-05 20:04

reporter  

debug_2011-11-05_5.nfo (11,827 bytes)

johnmercedes

2011-11-05 20:06

reporter   ~0006670

still no difference. this is surely a very sneaky bug...

alfredo

2011-11-05 20:42

manager   ~0006671

Add /NOATIADLSCAN
I am starting to run short of switches :-)

johnmercedes

2011-11-05 20:56

reporter  

debug_2011-11-05_6.nfo (15,566 bytes)

johnmercedes

2011-11-05 21:06

reporter   ~0006672

this time speedfan got to the end of detection. but i'm starting to think, the error doesn't occur in the end but earlier in the process, only the (terminal) effects are delayed. as i mentioned before, the responsiveness of the system almost immediately becomes affected after i start speedfan (i haven't tried to start any other process during the startup phase of speedfan - maybe that would tell us something about the timing of the error). but, you're the expert! tell me what to do next...

alfredo

2011-11-05 22:07

manager   ~0006673

Just a quick check: did you try to remove the additional 8 GB?

johnmercedes

2011-11-05 22:23

reporter   ~0006674

Last edited: 2011-11-05 22:45

no, actually. i'll try that now! i'll be back in a jiffy.

result: that didn't change anything. but good to know, i guess.

alfredo

2011-11-06 10:38

manager   ~0006676

Please, contact me by email (alfredo at almico.com). I will send you some custom beta. This is the first time that all those switches do not fix the issue.

johnmercedes

2011-11-06 12:56

reporter  

debug_2011-11-06_1.nfo (9,066 bytes)

johnmercedes

2011-11-06 12:58

reporter   ~0006678

i ran your custom beta and you'll be surprised to hear, it still froze the system!

alfredo

2011-11-06 13:09

manager   ~0006679

You have a new beta. If it still freezes this time, only one or two things can be the culprit.

johnmercedes

2011-11-06 13:25

reporter  

debug_2011_11_06_2.nfo (6,559 bytes)

johnmercedes

2011-11-06 13:28

reporter   ~0006680

Last edited: 2011-11-06 13:30

it didn't freeze this time. but of course, i couldn't do anything with it ;)
funny thing, though, the sendreport froze the system (same as the startup previously did)...

also, i had a hunch, that maybe the display drivers were responsible, so i updated them (although downgrading would have been more sensible, i guess...). the only difference was (with the first custom beta), that a balloon-tip with the found sensor was shown.

alfredo

2011-11-06 13:39

manager   ~0006681

Try to run the latest beta will all the switches you used previously.

johnmercedes

2011-11-06 13:47

reporter   ~0006682

Exception building SEND REPORT: <Access violation at address 0061FF2E in module 'speedfan.exe'. Read of address FFFFFFFC>

the system didn't freeze, though.

alfredo

2011-11-06 13:54

manager   ~0006683

Do you have a new debug.nfo?

johnmercedes

2011-11-06 14:04

reporter  

debug_2011-11-06_3.nfo (7,265 bytes)

johnmercedes

2011-11-06 14:07

reporter  

debug_2011-11-06_4.nfo (8,075 bytes)

johnmercedes

2011-11-06 14:08

reporter   ~0006684

as you'll see, the last debug.nfo is with your last beta. i ran it with all the switches.

alfredo

2011-11-06 15:11

manager   ~0006685

I think you pressed the OK button when you got the error while sending the report. Can you send me debug.nfo file prior to closing that error message?

johnmercedes

2011-11-06 15:22

reporter  

johnmercedes

2011-11-06 15:26

reporter   ~0006686

actually, it's not an error message that i get, but the error message appears in the report. all i can do is press send or cancel...

alfredo

2011-11-06 15:31

manager   ~0006687

You have a new beta. I removed two lines of code that, to be honest, I don't know what were doing :-)

johnmercedes

2011-11-06 15:37

reporter   ~0006688

the send-report worked. it's probably in your inbox...

alfredo

2011-11-06 15:44

manager   ~0006689

Yes, I received it. I am going to send you a new beta.

johnmercedes

2011-11-06 15:56

reporter   ~0006690

i received the new beta. do you need another send-report, or should i try running it without any switches?

alfredo

2011-11-06 16:04

manager   ~0006691

A send report is welcome.
Try running without the switches.

johnmercedes

2011-11-06 16:13

reporter   ~0006692

i sent you two reports. the funny thing is, after i sent you the report (running speedfan without any switches) the system froze again...

alfredo

2011-11-06 16:16

manager   ~0006693

You have a new beta, although this last comment is rather unexpected.

alfredo

2011-11-06 16:18

manager   ~0006694

I am not sure. Did beta 1.5.5 or beta 1.5.4 freeze?

johnmercedes

2011-11-06 16:22

reporter   ~0006695

Last edited: 2011-11-06 16:23

the last beta i ran was 1.5.4 (the last one i received, yet). the behaviour was similar to beta 1.5.3. when i ran speedfan without any switches, soon after i sent the report the system froze. again, as soon as the report is generated, the system immediately becomes affected, similar to the problem that occured during the startup process before. that is, only when i don't use any switches. while using the switches, the system keeps running unaffected.

alfredo

2011-11-06 16:25

manager   ~0006696

The latest report I received from you was

SF DEBUG Story (DDD) (v4.46 beta 1.5.5)

Issue History

Date Modified Username Field Change
2011-10-19 12:22 johnmercedes New Issue
2011-10-19 12:22 johnmercedes Status new => assigned
2011-10-19 12:22 johnmercedes Assigned To => alfredo
2011-10-19 14:06 alfredo Note Added: 0006584
2011-10-19 14:06 alfredo Status assigned => acknowledged
2011-10-20 13:14 johnmercedes Note Added: 0006585
2011-10-20 13:21 alfredo Note Added: 0006586
2011-10-20 14:01 johnmercedes File Added: debug.nfo
2011-10-20 14:05 johnmercedes Note Added: 0006587
2011-10-25 10:51 alfredo Note Added: 0006609
2011-10-25 11:50 johnmercedes Note Added: 0006612
2011-11-04 21:59 johnmercedes File Added: debug_2011-11-04.nfo
2011-11-04 22:00 johnmercedes Note Added: 0006658
2011-11-04 22:03 johnmercedes Note Edited: 0006658
2011-11-05 00:13 alfredo Note Added: 0006659
2011-11-05 00:56 johnmercedes File Added: debug_2011-11-05.nfo
2011-11-05 01:01 johnmercedes Note Added: 0006660
2011-11-05 08:49 alfredo Note Added: 0006661
2011-11-05 09:07 johnmercedes File Added: debug_2011-11-05_2.nfo
2011-11-05 09:08 johnmercedes Note Added: 0006662
2011-11-05 09:18 johnmercedes Note Edited: 0006662
2011-11-05 09:38 alfredo Note Added: 0006663
2011-11-05 09:40 alfredo Note Added: 0006664
2011-11-05 09:52 johnmercedes File Added: debug_2011-11-05_3.nfo
2011-11-05 09:53 johnmercedes Note Added: 0006665
2011-11-05 09:57 johnmercedes Note Edited: 0006665
2011-11-05 10:45 alfredo Note Added: 0006666
2011-11-05 17:36 johnmercedes File Added: debug_2011-11-05_4.nfo
2011-11-05 17:39 johnmercedes Note Added: 0006668
2011-11-05 19:28 alfredo Note Added: 0006669
2011-11-05 20:04 johnmercedes File Added: debug_2011-11-05_5.nfo
2011-11-05 20:06 johnmercedes Note Added: 0006670
2011-11-05 20:42 alfredo Note Added: 0006671
2011-11-05 20:56 johnmercedes File Added: debug_2011-11-05_6.nfo
2011-11-05 21:06 johnmercedes Note Added: 0006672
2011-11-05 22:07 alfredo Note Added: 0006673
2011-11-05 22:23 johnmercedes Note Added: 0006674
2011-11-05 22:45 johnmercedes Note Edited: 0006674
2011-11-06 10:38 alfredo Note Added: 0006676
2011-11-06 12:56 johnmercedes File Added: debug_2011-11-06_1.nfo
2011-11-06 12:58 johnmercedes Note Added: 0006678
2011-11-06 13:09 alfredo Note Added: 0006679
2011-11-06 13:25 johnmercedes File Added: debug_2011_11_06_2.nfo
2011-11-06 13:28 johnmercedes Note Added: 0006680
2011-11-06 13:30 johnmercedes Note Edited: 0006680
2011-11-06 13:39 alfredo Note Added: 0006681
2011-11-06 13:47 johnmercedes Note Added: 0006682
2011-11-06 13:54 alfredo Note Added: 0006683
2011-11-06 14:04 johnmercedes File Added: debug_2011-11-06_3.nfo
2011-11-06 14:07 johnmercedes File Added: debug_2011-11-06_4.nfo
2011-11-06 14:08 johnmercedes Note Added: 0006684
2011-11-06 15:11 alfredo Note Added: 0006685
2011-11-06 15:22 johnmercedes File Added: debug - before closing error message.nfo
2011-11-06 15:26 johnmercedes Note Added: 0006686
2011-11-06 15:31 alfredo Note Added: 0006687
2011-11-06 15:37 johnmercedes Note Added: 0006688
2011-11-06 15:44 alfredo Note Added: 0006689
2011-11-06 15:56 johnmercedes Note Added: 0006690
2011-11-06 16:04 alfredo Note Added: 0006691
2011-11-06 16:13 johnmercedes Note Added: 0006692
2011-11-06 16:16 alfredo Note Added: 0006693
2011-11-06 16:18 alfredo Note Added: 0006694
2011-11-06 16:22 johnmercedes Note Added: 0006695
2011-11-06 16:23 johnmercedes Note Edited: 0006695
2011-11-06 16:25 alfredo Note Added: 0006696