View Issue Details

IDProjectCategoryView StatusLast Update
0001365SpeedFanS.M.A.R.T.public2009-07-18 13:02
Reporterworf Assigned Toalfredo  
PrioritynormalSeverityfeatureReproducibilityalways
Status feedbackResolutionreopened 
Product Version4.37 
Summary0001365: No SMART with Gigabyte Gigabyte GA-MA78GPM-DS2H
DescriptionI get no SMART Information from my Samsung HDD SP2004C with Motherboard Gigabyte GA-MA78GPM-DS2H.
TagsNo tags attached.
Motherboard Model
Video Card Model

Relationships

duplicate of 0001406 acknowledgedalfredo SMART monitoring for SATA drives on SB750 in AHCI mode 

Activities

alfredo

2009-03-04 19:52

manager   ~0004609

Please, contact me by email.

alfredo

2009-03-04 19:57

manager   ~0004610

I assume you already used RUN AS ADMIN.

alfredo

2009-03-04 20:24

manager   ~0004611

I just sent you a tool to run.

alfredo

2009-03-05 19:31

manager   ~0004626

Did you receive the tool?

alfredo

2009-03-06 12:40

manager   ~0004632

Any news?

alfredo

2009-03-06 19:01

manager   ~0004633

I received your report and I'm afraid that it is the driver that is not supporting SMART.

alfredo

2009-03-09 14:16

manager   ~0004635

I purchased a 790GX based system with the SB750 SouthBridge to work on your issue. I installed a single disk and both in IDE and AHCI mode SpeedFan properly accesses SMART data. What is your hard disk configuration in BIOS?

alfredo

2009-03-12 21:07

manager   ~0004652

Update: I purchased a 790GX/SB750 motherboard. SpeedFan properly accesses SMART data when the system is configured in IDE, SATA or AHCI mode. If configured in RAID mode SpeedFan is unable to access SMART data, but this should be common to almost every other similar tool.

alfredo

2009-05-30 09:34

manager   ~0004829

I'm closing this issue because a more generic one has appeared and because of the lack of answers.

worf

2009-06-01 19:21

reporter   ~0004836

Sorry that you got no answer from me,
but I never get notitfyed by e-mail from this forum since today(31.5.09)?
Your Question was my BIOS configuration:
With AHCI Mode in BIOS I get no SMART access (I dont use RAID). Now I changed to IDE Mode an Speedfan/SMART works fine (Same with HD-Tune).
I have this Problem with MA78GPM-DS2H, MA78GM-UD2H and MA69GM-S2H (all Gigabytes with ATI and AMD chipset).
I can try driver updates next time, if something changes I will post it here ...

toothrot

2009-06-02 02:46

reporter   ~0004837

I had this same problem (report 1406). I had to delete the AMD AHCI drivers, so that windows would stop trying to use them. "Standard AHCI 1.0 Serial ATA Controller" is name of the driver now being used if you want to manually change the driver.

worf

2009-06-02 08:18

reporter   ~0004838

Thanks,
is the "Standard AHCI 1.0 Serial ATA Controller" a Windows/Microsoft driver?

toothrot

2009-06-02 18:04

reporter   ~0004839

yes..it is a MS driver. Driver details lists: msahci.sys, atapi.sys, ataport.sys, and pciidex.sys.

I think the best thing to do is manually remove all the amd drivers and let windows figure it out (wishful thinking maybe), because to be truthful, i'm not sure which device in device manager you would need force to use these drivers. I managed to make windows unbootable a couple times during trying to fix this by forcing the wrong driver/device.

In windows7:

I deleted all the amd ahci drivers (anything with both ahci and amd64 in the directory name, yours may be under amd32) from the system32\DriverStore\FileRepository directory (you might have to do this from a bootdisk or another os). After that windows was able to load the functioning driver.

toothrot

2009-06-06 01:00

reporter   ~0004857

what happened? any luck?

worf

2009-06-08 19:23

reporter   ~0004861

I give you feedback when I have tested ...

toothrot

2009-06-18 23:06

reporter   ~0004879

Try to download RAIDExpert from AMD, I've been told it has an option to enable SMART. I will try to verify this

worf

2009-07-18 13:02

reporter   ~0004903

Because my system is running stable in IDE mode now i have decided not to test the MS drivers ...
But if AMD-RAIDExpert will enable SMART function(?) i will test this.
But i had other problems with AHCI-Mode:
- HDD sleep mode do not work on my system (energy options in XP: shutdown HDDs after xxx minutes).
- Disconnecting eSATA-Drives from the hardware-systray-icon is not possible because (e)SATA-Drives are not listed there (like USB-HDDs,-Sticks,...).
??? How can I use eSATA ???
- My LG-BluRay-Tool, that looks for new firmware, can not find my LG-BluRay-SATA-Drive, i have to switch to IDE mode.
- Some other tools that access SATA-DVD/BluRay-Drives do not work.

Issue History

Date Modified Username Field Change
2009-03-04 19:16 worf New Issue
2009-03-04 19:16 worf Status new => assigned
2009-03-04 19:16 worf Assigned To => alfredo
2009-03-04 19:41 alfredo Status assigned => acknowledged
2009-03-04 19:52 alfredo Note Added: 0004609
2009-03-04 19:57 alfredo Note Added: 0004610
2009-03-04 20:24 alfredo Note Added: 0004611
2009-03-05 19:31 alfredo Note Added: 0004626
2009-03-06 12:40 alfredo Note Added: 0004632
2009-03-06 19:01 alfredo Note Added: 0004633
2009-03-09 14:16 alfredo Note Added: 0004635
2009-03-12 21:07 alfredo Note Added: 0004652
2009-05-30 09:33 alfredo Relationship added has duplicate 0001406
2009-05-30 09:33 alfredo Relationship deleted has duplicate 0001406
2009-05-30 09:33 alfredo Relationship added duplicate of 0001406
2009-05-30 09:34 alfredo Note Added: 0004829
2009-05-30 09:34 alfredo Status acknowledged => closed
2009-05-30 09:34 alfredo Resolution open => duplicate
2009-06-01 19:21 worf Note Added: 0004836
2009-06-01 19:21 worf Status closed => feedback
2009-06-01 19:21 worf Resolution duplicate => reopened
2009-06-02 02:46 toothrot Note Added: 0004837
2009-06-02 08:18 worf Note Added: 0004838
2009-06-02 18:04 toothrot Note Added: 0004839
2009-06-06 01:00 toothrot Note Added: 0004857
2009-06-08 19:23 worf Note Added: 0004861
2009-06-18 23:06 toothrot Note Added: 0004879
2009-07-18 13:02 worf Note Added: 0004903