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IDProjectCategoryView StatusLast Update
0003159SpeedFanConfigurationpublic2023-02-13 15:30
Reporterschlau Assigned Toalfredo  
Status newResolutionopen 
Product Version4.52 
Summary0003159: no fans show
Descriptionno fans show in any screen in my dell precision 5550 windows 10 machine. also no cpu status shows. uninstalled and reinstalled with no change
Steps To Reproduceopen program
Additional InformationOS Name Microsoft Windows 10 Pro
Version 10.0.19044 Build 19044
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Precision 5550
System Type x64-based PC
System SKU 097E
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.19.0, 9/6/2022
SMBIOS Version 3.2
Embedded Controller Version 255.255
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0MCFW2
BaseBoard Version A03
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2251"
User Name DESKTOP-IJ9OAQR\Executive
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.8 GB
Available Physical Memory 7.46 GB
Total Virtual Memory 68.0 GB
Available Virtual Memory 7.25 GB
Page File Space 36.3 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
TagsNo tags attached.
Motherboard ModelIntel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Video Card Model


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Issue History

Date Modified Username Field Change
2023-02-13 15:30 schlau New Issue
2023-02-13 15:30 schlau Assigned To => alfredo