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IDProjectCategoryView StatusLast Update
0002720SpeedFanHardware supportpublic2019-01-14 12:35
ReporterProtonus Assigned Toalfredo  
PriorityimmediateSeverityblockReproducibilityalways
Status assignedResolutionopen 
PlatformSager 17" LaptopOSWindows 10 64-bitOS Version10.0.17134.523
Product Version4.52 
Summary0002720: As soon as Speedfan opens on my Sager 17" laptop, the touchpad stops responding
DescriptionOn my Sager 17" touchpad (latest drivers for everything) - as soon as I open Speedfan after a fresh installation, my Touchpad stops working entirely. I have to restart the laptop to once again use the Touchpad.
Steps To ReproduceOpen Speedfan on affected models, default configuration after fresh install.

Note that open launch, the touchpad stops working entirely. Only way I've found to get it working again is to restart the laptop.
Additional InformationSeems I'm not the only user experiencing this, nor the only laptop OEM having this issue eithe, though I have yet to find any way to resolve it? Some forum posts about this:
https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/speedfan-kills-my-mouse-cursor/td-p/3971185
and
https://linustechtips.com/main/topic/813611-speedfan-kills-cursor/
TagsNo tags attached.
Motherboard ModelSager NP6872 aka Clevo N870HK1
Video Card ModelNVIDIA 1050 Ti

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Issue History

Date Modified Username Field Change
2019-01-14 12:35 Protonus New Issue
2019-01-14 12:35 Protonus Status new => assigned
2019-01-14 12:35 Protonus Assigned To => alfredo