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IDProjectCategoryView StatusLast Update
0002687SpeedFanFan controlpublic2019-02-22 08:07
Reporterkantoku83 Assigned Toalfredo  
PrioritynormalSeveritymajorReproducibilityalways
Status assignedResolutionopen 
PlatformAlienware M17x R5OSWindowsOS VersionWindows 7 SP1
Product Version4.52 
Summary0002687: Setting any fan speed causes GPU fan to stop.
DescriptionThe program detects both laptop fans, but setting either speed by changing the PWM percentages only affects one fan (the CPU fan) and actually turns off the other (the GPU fan).
Steps To ReproduceJust setting the PWM percentage values on either fan from the Readings tab will cause the issue.
Additional InformationCopy/Paste from the Readings tab:

Win9x:NO 64Bit:YES GiveIO:NO SpeedFan:YES
I/O properly initialized
Linked ISA BUS at $0290
Linked Intel 8 Series SMBUS at $5040
No active display found!
Found nVidia GeForce GTX 780M
Linked nVidiaI2C0 SMBUS at $3D403E3F
Linked nVidiaI2C1 SMBUS at $3D403637
Linked nVidiaI2C2 SMBUS at $3D405051
Scanning ISA BUS at $0290...
DELL at $3E8 msg : Tested temps : 0 1 2 3 4 5 6
DELL at $3E8 msg : Tested fans : 0 1 2 3 4 5 6
DELL at $3E8 msg : Tested pwms : 0 1 2 3 4 5 6
Scanning Intel SMBus at $5040...
Scanning I2CNVidia SMBus at $3D403E3F...
Scanning I2CNVidia SMBus at $3D403637...
Scanning I2CNVidia SMBus at $3D405051...
Found HGST HTS541010A9E680 on AdvSMART
Found WDC WD7500BPKX-75HPJT0 on AdvSMART
Found LITEONIT LMT-256M6M mSATA 256GB on AdvSMART
Found SCSI drive WD7500BPKX-75HPJ (750.2GB)
ProbeSCSI: WARNING: hard disk skipped because of invalid returned LogSense data
Found SCSI drive HTS541010A9E680 (1000.2GB)
ProbeSCSI: WARNING: hard disk skipped because of invalid returned LogSense data
Found SCSI drive (256.1GB)
ProbeSCSI: WARNING: hard disk skipped because of invalid returned LogSense data
Found Alienware Alienware 17
Found Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
End of detection
Loaded 0 events
TagsNo tags attached.
Motherboard ModelAlienware M17X R5 Motherboard VAS00
Video Card ModelNVIDIA GTX 780M

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Issue History

Date Modified Username Field Change
2018-05-24 18:41 kantoku83 New Issue
2018-05-24 18:41 kantoku83 Status new => assigned
2018-05-24 18:41 kantoku83 Assigned To => alfredo