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IDProjectCategoryView StatusLast Update
0002517SpeedFanOtherpublic2016-05-19 10:22 Assigned Toalfredo  
Status assignedResolutionopen 
PlatformZ170 SkylakeOSWindowsOS Version10 X64
Product Version4.52 beta 
Summary0002517: Restarts entire system when gathering data to send report
DescriptionTried to send report about fan control not working and while it was gathering data my entire system rebooted.

Steps To ReproduceClick send report > fill in info > click send > systems restarts.
TagsNo tags attached.
Motherboard ModelMSI Z170A Gaming M7 running latest UEFI V1.B.
Video Card ModelN/A


2016-05-19 10:19

reporter   ~0007985

Verified that this issue occurs every time I try and generate a report.

Console output when starting app reads

Win9x:NO 64Bit:YES GiveIO:NO SpeedFan:YES
I/O properly initialized
Linked ISA BUS at $0290
Linked Intel Sunrise Point SMBUS at $F000
Found nVidia GeForce GTX 970
Linked nVidiaI2C0 SMBUS at $3D403E3F
Linked nVidiaI2C1 SMBUS at $3D403637
Linked nVidiaI2C2 SMBUS at $3D405051
Scanning ISA BUS at $0290...
SuperIO Chip=Nuvoton NCT6793D
Linked ISA BUS at $0A20
Scanning Intel SMBus at $F000...
Scanning I2CNVidia SMBus at $3D403E3F...
Scanning I2CNVidia SMBus at $3D403637...
Scanning I2CNVidia SMBus at $3D405051...
Scanning ISA BUS at $0A20...
WARNING: bad Winbond($5CA3,$C1) identify (NCT6793D,W83677HG-I)
NCT6793D (ID=$C1) found (using SuperIO) on ISA at $A20
Nuvoton NCT6793D at $A20 msg : WARNING: Nuvoton NCT6793D ISA base address differs ($0A20,$FFFF)
Nuvoton NCT6793D at $A20 msg : Nuvoton NCT6793D uses base address $FFFF too
Found WDC WD1002FAEX-00Y9A0 on AdvSMART
Found SCSI drive SAMSUNG MZVPV512 (512.1GB)
Found ACPI temperature
Found Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
End of detection
Loaded 0 events

Generate report crashes at Scanning Intel SMBus 1E every single time, fan control is not working at all no matter what I set it too.

2016-05-19 10:22


debug.nfo (229,001 bytes)

Issue History

Date Modified Username Field Change
2016-05-16 22:35 New Issue
2016-05-16 22:35 Status new => assigned
2016-05-16 22:35 Assigned To => alfredo
2016-05-19 10:19 Note Added: 0007985
2016-05-19 10:22 File Added: debug.nfo