View Issue Details

IDProjectCategoryView StatusLast Update
0002474SpeedFanInstallationpublic2018-12-27 06:41
Reporterjaalto Assigned Toalfredo  
PriorityurgentSeverityblockReproducibilityalways
Status assignedResolutionopen 
Platformx64OSWindows 7OS Version(6.1.7601)
Product Version4.52 beta 
Summary0002474: Installation falure dialog - ERROR <Speefan driver not installed>
Descriptionrunning the installer display dialog bog:

  ERROR <Speefan driver not installed>
  Is Speedfan service started?

Content of debug.nfo:

2015-12-21 14:36:47.235 - DEBUG FILE INITIALIZED
2015-12-21 14:36:47.235 - Initializing SFOSINFO
2015-12-21 14:36:47.235 - SFOSINFO detected OS is <Windows 7> (6.1.7601)
2015-12-21 14:36:47.235 - About to create SMBIOSExplorer object
2015-12-21 14:36:47.235 - SMBIOSExplorer object created
2015-12-21 14:36:47.395 - Initializing SFNVCPANEL
2015-12-21 14:36:47.395 - About to open NVCPL.DLL...
2015-12-21 14:36:47.395 - Error opening NVCPL.DLL!
2015-12-21 14:36:47.395 - Initializing SFSENSORS
2015-12-21 14:36:47.425 - Initializing ALMCPUUSAGE
2015-12-21 14:36:47.425 - Not using GIVEIO on this Windows version
2015-12-21 14:36:47.425 - RunSMPTest ERROR (SPEEDFAN Driver Not Installed)
Steps To ReproduceRun speedfan.exe
Additional InformationSee content of debug.nfo above.
TagsNo tags attached.
Motherboard ModelIntel Core i5 3317U Ivy Bridge family:6 Model:A Phoenix Bios P07AAC
Video Card Modelintel HD 4000

Activities

MaxusR

2015-12-22 16:11

reporter   ~0007932

Last edited: 2015-12-22 16:13

NVCPL.DLL is NVidia display driver component. Clean reinstall of NVidia drivers should help.

jaalto

2015-12-22 18:05

reporter   ~0007933

Last edited: 2015-12-22 18:06

Nvidia? This laptop has Intel HD Graphics 4000.

MaxusR

2015-12-24 15:41

reporter   ~0007934

Last edited: 2015-12-24 15:43

Nevermind. I was wrong. The next line in my debug.nfo file after "Not using GIVEIO on this Windows version" is
"SpeedFan service path is <\??\C:\Windows\SysWOW64\speedfan.sys>".
The lines about NVCPL are just parts of the logging process.

Issue History

Date Modified Username Field Change
2015-12-21 13:46 jaalto New Issue
2015-12-21 13:46 jaalto Status new => assigned
2015-12-21 13:46 jaalto Assigned To => alfredo
2015-12-22 16:11 MaxusR Note Added: 0007932
2015-12-22 16:13 MaxusR Note Edited: 0007932
2015-12-22 18:05 jaalto Note Added: 0007933
2015-12-22 18:06 jaalto Note Edited: 0007933
2015-12-22 18:06 jaalto Note Edited: 0007933
2015-12-24 15:41 MaxusR Note Added: 0007934
2015-12-24 15:43 MaxusR Note Edited: 0007934