View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0002274 | SpeedFan | Fan control | public | 2014-07-13 18:51 | 2014-07-13 18:51 |
| Reporter | ookimi | Assigned To | alfredo | ||
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | assigned | Resolution | open | ||
| OS | Windows 7 Home Premium SP1 | ||||
| Product Version | 4.49 | ||||
| Summary | 0002274: fan always running at full speed on XPS13 9333 | ||||
| Description | My Dell XPS 13 9333 with Corei5 new Haswell processor always runs with the fan at full speed (6000+). The fan starts about 4 seconds after powering up, even if I just go into BIOS, so it is not OS-related. I use the latest bios A04 from the dell support page. After I check the Speedfan option to support Dell laptops, Speedfan can detect the fan and shows the same speed as the system diagnostics tool at F12. The "speeds" option shows a pwm1 fan which I set between 30 and 80%, with the checkbox "automatically variated" ticked. I also have the checkbox "automatic speed control" checked. But nothing happens. If I try to reduce the pwm1 speed manually in the main screen, the fan stops each time I change the value, but then restarts at once at full speed. In the "advanced" tab in Speedfan I can see 4 options: DELL at$3E8 on ISA, HD0(128Gb) at $0 on AdvSMART, ACPI at $0 on ISA, and INTEL CORE at $0 at ISA. The first one seems to be the motherboard; but if I select it, the only options I get are "temperature 1 offset", FAN1 mult, FAN1 div, and Reverse PWM1 logic. There are no more fan-related options. | ||||
| Steps To Reproduce | always | ||||
| Additional Information | I cleared the fan; there is no dust or any other physical obstructions. I also tried to replace the fan; it did not solve the problem. | ||||
| Tags | No tags attached. | ||||
| Motherboard Model | XPS13 9333 | ||||
| Video Card Model | |||||
