View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0002005||SpeedFan||Fan control||public||2012-06-12 23:35||2014-04-08 03:18|
|Platform||Windows||OS||Windows 7 64 bit||OS Version||Windows 7 64 bit|
|Summary||0002005: After entering sleep, graphic card temperature always returns -999|
|Description||Speedfan works fine, but once the computer is awoken from a sleep state - the temperature for the ATI 7970 card shows -999. Speedfan then sets the fan speed to 0. Exiting the speedfan application and restarting it solves the problem until once again, the computer enters sleep mode.|
This is a serious problem - as the actual graphic GPU temperature rises from use - but the fan stays OFF (because Speedfan thinks the temperature is -999 degrees) - potentially damaging the graphics card.
Issue 1952 seems to report the same problem - but it is listed only as a minor issue - but this is a major issue as the graphics card will be damaged.
|Steps To Reproduce||Just wake the computer from sleep mode.|
|Additional Information||The system actually has 4 graphics cards:|
Slot 1: XFX 7970
Slot 2: Diamond 7970
Slot 3: XFX 6970
Slot 4: XFX 6970
The problem only seems to appear on the Diamond 7970 (at least so far).
|Tags||No tags attached.|
|Motherboard Model||Asus Rampage IV Extreme|
|Video Card Model||Diamond 7970|
||I have the same issue using a Sapphire HD7850. The cause is probably AMD's new ZeroCore Power Technology. This powers down the GPU when the monitor is off. I suspect this is the cause because the -999 temp also occurs when only the monitor has gone to sleep, not the whole computer itself.|
||I have also the same issue using a Sapphire HD7950.|
Hey guys, I have the same issue on HD7870. This seems to be because AMD has a new feature where the GPU shuts down completely on sleep or screen power-off.
I have a workaround, make this batch file and just execute whenever the temperature is -999:
taskkill /F /T /IM speedfan.exe
start "" "C:\Program Files\SpeedFan\speedfan.exe"
It quickly restarts speedfan and resets the temperature.
Works at least until it gets fixed :)
I won't always remember to restart speedfan after idling. I'm scared to continue using SF with my HD7870 because of this. How easy would it be to start a game of farcry 3 until the gpu starts smoking?
While I CAN disable auto standby and auto monitor-off, my particular monitor draws a lot of power. This is not a good option if i have a habit of going AFK.
I hope AMD releases a driver than allows users to disable ZeroCore Power, or Alfredo addresses this somehow.
I noticed that this only happens when SF is minimized.
Same Issue on current R9 290 Cards.
After ZeroCore was activated CPU temp stuck at -999.
yarrh: "I hope AMD releases a driver than allows users to disable ZeroCore Power, or Alfredo addresses this somehow."
So do I! :-)
Same issue on my Radeon 7800 here. Using the batch file from above did not work because (I guess) the console window that should restart SpeedFan was killed with the taskkill /T command. The restart that worked for me is the following:
set SPEEDFANPATH=C:\Program Files (x86)\SpeedFan\
taskkill /F /IM speedfan.exe
start "" "%SPEEDFANPATH%speedfan.exe"
echo application restarted >> "%SPEEDFANPATH%last_restart.txt"
date /T >> "%SPEEDFANPATH%last_restart.txt"
time /T >> "%SPEEDFANPATH%last_restart.txt"
I have added a log file so that I can check when the program was restarted. I have ommitted the /T option from taskkill because the batch file from above only killed my SpeedFan and I guess the /T also killed the batch execution because it was started by the SpeedFan process that was killed. At least this one worked for me, no matter what the reason was.
And the event is:
Origin=ATI Video Card@$0(onISA@$290)
ActionPar1=C:\Program Files (x86)\SpeedFan\restart_speedfan.bat
||Any updates on that issue? It still persists!|
I was able to fix my -999 temp problem by installing the new AMD Catalyst 14.3 Beta V1.0 drivers from March 12, 2014 :) Temp works 100% reliable on my R9 290x now!
||toysareforboys, does this solves the problem after sleep/hibernate/change user?|
My computer never sleeps, only my monitors turn off, so not sure about that, sorry :(
|2012-06-12 23:35||craigl||New Issue|
|2012-06-12 23:35||craigl||Status||new => assigned|
|2012-06-12 23:35||craigl||Assigned To||=> alfredo|
|2012-07-05 10:19||iFez||Note Added: 0007012|
|2012-08-25 17:44||pitapart||Note Added: 0007068|
|2012-08-31 09:34||Alpha.001||Note Added: 0007070|
|2013-02-21 08:05||yarrh||Note Added: 0007186|
|2013-02-21 08:34||yarrh||File Added: Capture.PNG|
|2013-02-21 08:38||yarrh||Note Edited: 0007186|
|2013-02-21 08:38||yarrh||Note Edited: 0007186|
|2013-12-05 21:09||DJManiac||Note Added: 0007303|
|2013-12-26 14:18||BiGF00T||Note Added: 0007308|
|2013-12-26 14:22||BiGF00T||Note Edited: 0007308|
|2014-03-31 13:58||meccs||Note Added: 0007367|
|2014-04-06 16:15||toysareforboys||Note Added: 0007377|
|2014-04-07 13:51||MaxusR||Note Added: 0007379|
|2014-04-08 03:18||toysareforboys||Note Added: 0007380|