View Issue Details

IDProjectCategoryView StatusLast Update
0001987SpeedFanHardware supportpublic2012-05-25 16:21
ReporterMisterWeather Assigned Toalfredo  
PrioritynormalSeverityminorReproducibilityalways
Status acknowledgedResolutionopen 
PlatformPCOSWindowsOS Version7 SP1
Product Version4.46 
Summary0001987: USB Drives report error
DescriptionI Installed speedfan 4.46 on a home built "server" running Windows 7 Home Premium. There are two 1TB external drives connected via USB. One is a Segate 1TB ST310003 the other a Hitachi HDS72101 1TB. Speedfan was giving SMART read errors as if the drives were defective. They became unreadable and the PC would not reboot until I disconnected them. The drives and data on the drives were not damaged but it was disconcerting.
Steps To ReproduceRemoved speedfan and rebooted, ran server several days no problem. Re installed and eventually after an hour or so the program began indicating there were errors on the drive. PC would not shutdown or reboot unless drivers were disconnected first.
TagsNo tags attached.
Motherboard ModelASUS M2N68-AM Plus
Video Card ModelnVidia GEForce 7025

Activities

MisterWeather

2012-05-22 16:59

reporter   ~0006964

Greetings, I see I made a typo. Originally I had typed "PC would not shutdown or reboot unless *drivers* were disconnected first." I should have typed *drives*. The external drives need to be disconnected. I apologize, and hope this has not caused any confusion. Entered 5/22/2012, Mark Ewens

alfredo

2012-05-22 19:24

manager   ~0006965

Hello,
Could you upload the output of a SEND REPORT (SpeedFan's INFO tab) with the drives connected?
You can contact me by email (alfredo [at] almico.com) if you prefer.

MisterWeather

2012-05-25 16:18

reporter  

debug.nfo (141,016 bytes)

MisterWeather

2012-05-25 16:21

reporter   ~0006987

Sorry, got busy - re-installed and ran the program. Just uploaded a copy of the file debug.nfo made this morning. Same behavior; drives became inaccessible and unreadable after program read the drives and started reporting errors. 5/25/2012 Mark Ewens

Issue History

Date Modified Username Field Change
2012-05-19 00:15 MisterWeather New Issue
2012-05-19 00:15 MisterWeather Status new => assigned
2012-05-19 00:15 MisterWeather Assigned To => alfredo
2012-05-22 16:59 MisterWeather Note Added: 0006964
2012-05-22 19:24 alfredo Note Added: 0006965
2012-05-22 19:24 alfredo Status assigned => acknowledged
2012-05-25 16:18 MisterWeather File Added: debug.nfo
2012-05-25 16:21 MisterWeather Note Added: 0006987