View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001923 | SpeedFan | Installation | public | 2012-01-08 04:21 | 2012-01-17 06:55 |
| Reporter | techvslife | Assigned To | alfredo | ||
| Priority | immediate | Severity | block | Reproducibility | have not tried |
| Status | acknowledged | Resolution | open | ||
| Platform | x79 3930K asus deluxe | OS | Windows 7 64bit | OS Version | sp ` |
| Product Version | 4.45 | ||||
| Summary | 0001923: Destroys SATA RAID 1 with a BSOD on attempted installation | ||||
| Description | Running speedfan install on a windows 7 sp 1 64-bit system on intel x79, with 3930K and asus deluxe motherboard. Hard drives were installed as two Samsung 830 SSD 256GB drives in a mirror configuration (RAID 1). Installation attempt caused a BSOD. After installation, the intel RAID bios said the drives were no longer in a RAID configuration, and could not be put in a RAID configuration without destroying all data. Windows 7 could not repair the drives even with the intel RAID disk. It is not easy to recover data in this situation, since windows 7 recovery was too confused and refused to run after this bsod, so backups could not be read. Unfortunately, easily the most traumatic experience with a software ever. (I can get data by moving to another computer, but have to re-install windows from scratch and all program data) | ||||
| Steps To Reproduce | see above | ||||
| Additional Information | Obviously a major bug, but don't know whose. Should prevent installation on x79 using INTEL rst enterprise drivers until this is figured out. I suspect the software could not understand new intel RST enterprise drivers, which are required on x79 chipsets, at least with RAID. Possibly the bug is in the intel drivers, but so far this is the only issue I've come across. | ||||
| Tags | No tags attached. | ||||
| Motherboard Model | ASUS x79 Deluxe | ||||
| Video Card Model | |||||
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Thank you for the report. You say that "Installation attempt caused a BSOD. After installation, the intel RAID bios said the drives were no longer in a RAID configuration". I assume you meant "SpeedFan installation". According to what you say, SpeedFan was never executed on your system ("installation attempt"). This means that SpeedFan could never access anything on your system. This leaves the potential culprit to either NullSoft Installer (very very very highly unlikely) or something else. |
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Yes, I meant to say that after the installation attempt of SpeedFan, I got the bsod. But now I don't remember; so sorry but I can't rule out having tried to start speedfan. It does look like install completed. Did you get the speedfan debug file I sent--perhaps that shows it stopping during install at a certain point? I also have the windows debug file, but that's huge, and may not be of any use to you. I doubt it's the installer also. Just to underline again: the damaging thing is that the bug set my boot raid drives to non-raid (somehow the intel controller de-raided my drives); which turns out to be something catastrophic on a uefi system since windows 7 x64 recovery tools won't actually boot and/or work on uefi properly (as of course I discovered only when I needed them); though I did eventually (12 hours later) figure out a way to fix the bcd without reinstalling windows. There is at least one another variable: another fan software system may have been running at the same time (I think asus, which auto launches om boot). asus also has bios fan control. My layman's guess is that how fanspeed polls the hardware during setup was the problem, at least on the new x79 intel platform--is that all done by the nullsoft, or isn't there something custom you do to read some of the hardware setup yourself? Thanks for your attention to this--I mention it because I wouldn't want other users to come across it, though it is a salutary reminder to me that my bullet-proof backups were not in fact bullet-proof. |
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I haven't read my email yet, because I am currently away from my main computer. I will check it in a few hours and will let you know. The installer does not access the hardware at all. Consider that I have received several reports from X79 setups. |
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Thanks. It may be a fluke. At some point when I have restore time I can spare, I should risk installing it again to see if it is reproducible. It could be very specific, confined to x79 Intel SATA RAID SSD boot drives on UEFI win7 system. There are a number of changes in that area that are specific to intel and x79 systems. As far as hardware detection, I was just referring to whatever means you use to enumerate and control the fans, maybe only on startup. |
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Hello, I looked at my email and can find none with an attachment about SpeedFan. Can you, please, contact me at alfredo [at] almico.com? Thank you. |
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I've emailed it there. |
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Thank you. I found it. |
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You have mail. |
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I extensively reviewed SpeedFan's source code. The issue was triggered by SpeedFan while it was sending some perfectly legitimate calls to the SCSI driver. The driver caused the issue. |
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Thank you for checking this carefully. I hope Intel will correct the issue quickly, given the severity. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2012-01-08 04:21 | techvslife | New Issue | |
| 2012-01-08 04:21 | techvslife | Status | new => assigned |
| 2012-01-08 04:21 | techvslife | Assigned To | => alfredo |
| 2012-01-08 20:03 | alfredo | Note Added: 0006767 | |
| 2012-01-08 20:03 | alfredo | Status | assigned => acknowledged |
| 2012-01-08 20:30 | techvslife | Note Added: 0006768 | |
| 2012-01-09 02:20 | alfredo | Note Added: 0006769 | |
| 2012-01-09 03:28 | techvslife | Note Added: 0006770 | |
| 2012-01-09 10:30 | alfredo | Note Added: 0006771 | |
| 2012-01-09 17:25 | techvslife | Note Added: 0006772 | |
| 2012-01-09 17:39 | alfredo | Note Added: 0006773 | |
| 2012-01-09 22:20 | alfredo | Note Added: 0006774 | |
| 2012-01-15 10:16 | alfredo | Note Added: 0006785 | |
| 2012-01-17 06:55 | techvslife | Note Added: 0006795 |
