View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0002498 | SpeedFan | Hardware support | public | 2016-02-24 01:49 | 2016-02-24 01:49 |
| Reporter | colin_e | Assigned To | alfredo | ||
| Priority | high | Severity | crash | Reproducibility | always |
| Status | assigned | Resolution | open | ||
| Platform | Asus Z97M-Plus | OS | Windows 7 | OS Version | Windows 7 Pro 64 |
| Product Version | 4.52 beta | ||||
| Summary | 0002498: "Black Screen" hard crash of Radeon R9 Nano graphics card caused by SpeedFan | ||||
| Description | SpeedFan causes a hard "black screen" crash of the R9 Nano as it goes through the process of probing the motherboard devices. Symptoms: * The screen goes black * The graphics card fan goes to maximum (100%) * The machine is running, but the graphics card is locked up. Even a hardware reset won't restart the graphics card. Only a full power cycle will bring the graphics card back. | ||||
| Steps To Reproduce | 1) Start s SpeedFan manually once the machine has booted. 2) The graphics card will crash before SpeedFan has finished reading the motherboard sensors and initialising. | ||||
| Additional Information | I've been using SF (4.52.5782.52544) for several months successfully on this machine with an AMD Radeon 6950 graphics card. After upgrading to an AMD Radeon R9 Nano card. I very time I log into Windows the card crashes within about 10-20s. I have SpeedFan set up to start automatically from the Task Manager. After some testing I proved that SpeedFan was the cause of the crash- 1) By renaming the SpeedFan install directory (preventing SF from starting) I was able to get the machine running ok. 2) I tried moving the SF .cfg files to reset the configuration 3) Running SF manually still crashes the graphics card part way through the process of initialising SpeedFan. | ||||
| Tags | No tags attached. | ||||
| Motherboard Model | Asus Z97M-Plus | ||||
| Video Card Model | XFX (AMD) Radeon R9 Nano | ||||
